Description

Customer Team greeting our guests with a smile and information about the park

As the first Team members our guests will see we want high energy enthusiastic people. Your typical day will involve

• Meet and greet our guests at the entrance
• Scan tickets and QR codes with a HHD
• Sell day tickets from the booths when required
• Assist guests and answering questions about their day
• Assist guests with car park checkouts
• Assist our Customer Service Team
• Help maintain a clear litter free area
• Clear tables and empty bins in the Plaza Area

We need people who (are):-

• Outgoing, friendly, approachable and confident and have a passion for customer engagement and service.
• Motivated and passionate about their role
• Demonstrate hard work, commitment, punctuality and reliability
• Take pride in their appearance and wears correct and clean uniform
• Thrive in a fast-paced environment as well as demonstrating initiative to keep busy in quieter periods
• Demonstrates a willingness to help and will always go the extra mile for customers and colleagues.

Hours

Most of our seasonal roles are available on a full time and part time basis. Typically a full time role is up to 40 hours a week, our part time roles are often 16 to 24 hours a week in term times increasing during university, college and school holidays. Our busiest trading days are weekends, holidays and bank holidays therefore it is to be expected we will need our Team to be available to ensure our Guests have the experience they deserve.

Transport

We provide on site free parking. There are good local bus links into Malton, York, Pickering & Thornton Dale provided by Coastliner. There will be a direct bus from Scarborough and the enroute villages. The Tees Valley bus will have stops at Stockton, Middlesbrough, Grangetown, Redcar, Saltburn, Brotton, Skelton & Guisborough.

Accommodation

There is a good range of local accommodation providers within our immediate vicinity. Flamingo Land does not provide any onsite staff accommodation.

Interviews

We will commence online interviews from mid January 

Contract

Employment for our Summer seasonal roles will commence from mid March and continue up until the summer.

All seasonal roles will end on the 3 November 2024