Black Friday 2024 Gold Holiday Home Terms and Conditions

Discount is subject to availability and only available on selected dates.
Any holiday booked with the offer is non-transferable & non-refundable under any circumstances.
This offer cannot be used in conjunction with any other offer, discount or promotion.
Discount applies to new bookings only and retrospective discounts will not be applied.
Payment is required in full at time of booking online only.
Discount can only be used for stays in Flamingo Land owned accommodation on selected dates, the offer does not apply to private hire bookings.
Offer valid only on bookings made through our website (www.flamingoland.co.uk) on selected days.
This offer is valid for Gold standard holiday accommodation only.
Offer subject to our standard terms of booking and availability available at www.flamingoland.co.uk/hvterms
Flamingo Land reserves the right to amend or withdraw this promotion at any time without notice or reason.

Black Friday 2024 Annual Pass Terms and Conditions

Annual Passes are valid for 365 days from date of purchase.
Annual Passes are valid for Theme Park & Zoo entry between 29th March and 2nd November 2025 plus any Winter Zoo dates during the validity of the annual pass.
Annual Passes are not valid in conjunction with stays at Flamingo Land’s Holiday Village or admission to our Splash Zone or Gymnasium.
Annual Passes can only be used by the person named on the pass, passholders cannot transfer their pass to another person and must not permit another person to use their pass.
A valid pass must be shown on each visit, if a valid pass cannot be produced, then a general admission ticket must be purchased, this ticket is not transferable or refundable.
Lost, misplaced or stolen passes can be reprinted at a cost of £10.00 per pass.
Admission to Flamingo Land is subject to our terms of admission available to view at www.flamingoland.co.uk
Passes remain the property of Flamingo Land Limited and can be retained or cancelled at any time if Flamingo Land reasonably believes the pass is being used in contravention of the terms of admission/purchase.
Retained or cancelled passes are non-refundable or transferable.
The passholder is responsible for the correct use of each pass, misuse may lead to the pass being retained or cancelled.
Annual Passes are not valid for entry to additional “paid/ticketed events and activities” including but not limited to animal encounters, keeper for the day, stalk in the park and Christmas Experience activities.
Flamingo Land reserves the right to exclude discounts and additional activities from the Annual Pass throughout the validity of the pass.
This offer cannot be used in conjunction with any other offer or promotion.

Receive 10% discount on purchases in retail shops, sweet shops and photo booths, 10% discount cannot be used with any offers or promotions. 10% discount does not apply to VIP Ride Pass purchases. A valid Annual Pass must be produced by the passholder at time of purchase to receive the discount, retrospective discounts will not be given.

Receive 10% discount on purchases of food in The Burger Shack & Stone Town Pizza at Zanzibar Food Court and Jolly Sailor 2 Go at The Hub/Muddy Duck Farm. 10% discount cannot be used with any offers or promotions. A valid Annual Pass must be produced by the passholder at time of purchase to receive the discount, retrospective discounts will not be given.

Each passholder will receive a complimentary Flamingo Land Refill & Refresh Souvenir Cup on their first main season visit from 29th March 2025 onwards. Cup refills are not included and are subject to our terms and conditions available to view at: www.flamingoland.co.uk/terms-and-conditions

Black Friday offer is valid for pass purchases between Friday 29th November and midnight on Sunday 1st December 2024.

Flamingo Land reserves the right to amend or cancel this offer at any time without prior notice.

Monthly Receipt Survey Prize Draw Terms and Conditions

  1. The prize draw is open to all UK residents aged 18 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.
  2. Upon purchase of food or beverage at from one of Flamingo Land LTDs bars, cafes or restaurants  you will be provided with a unique code which allows access to a feedback survey at www.flamingoland.co.uk. Upon completion of this survey you will automatically be entered into this Monthly prize draw.
  3. All entries must be submitted to www.flamingoland.co.uk and only one entry is permitted per unique receipt code.
  4. The opening date for entries is 00:00:00 on the first day of the month. The closing date of the prize draw is 23:59:59 on the last date of the month.
  5. [The Promoter accepts no responsibility for entries not successfully completed due to a technical fault [technical malfunction, computer hardware or software failure, satellite, network or server failure] of any kind OR If for any reason a technical interruption, fault or site failure occurs when purchasing online, the Promoter does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entry into the prize draw. The Promoter accepts no responsibility for any purchases which are not completed for any reason.]
  6. A winner will be chosen by random draw [performed by a computer process OR supervised by an independent person] on the first day of the following month (“Draw Date”).
  7. The winner will receive one family ticket for entry to Flamingo Land Resort (2 adults & 2 children or 1 adult & 3 children) valid during the current season or season following the competition entry. The winner will also receive a Flamingo Land Fun Card preloaded with £50 bonus credit for use in our Arcades (subject to our fun card terms and conditions available at www.flamingoland.co.uk/funcard)
  8. The winner will be notified by email (using details provided at entry) before the seventh day of the month of entry and must provide a postal address to claim their prize. If a winner does not respond to the Promoter within fourteen days of being notified by the Promoter, then the winner’s prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.
  9. The prize will be sent to the winner by registered post within seven days of being notified of their win.
  10. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered.
  11. [The prize is supplied by Flamingo Land LTD (the “Supplier”)]. The Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter’s control makes it necessary to do so].
  12. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
  13. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails [email protected] or writes to Legal, Flamingo Land LTD, The Rectory, Kirby Misperton YO17 6UX (enclosing a self-addressed envelope) within [one] month after the closing date stated in condition 4. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter Legal, Flamingo Land LTD, The Rectory, Kirby Misperton YO17 6UX. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
  14. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.
  15. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
  16. [Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.]
  17. Personal data supplied during the course of this promotion will only be processed as set out in the Promoter’s www.flamingoland.co.uk/funcard. See also condition 13 with regard to the announcement of winners.
  18. The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.
  19. The Promoter of this prize draw is Flamingo Land LTD of The Rectory, Kirby Misperton, North Yorkshire YO17 6UX.

Annual Pass Terms and Conditions

  • Annual Passes are valid for 365 days from the date of purchase.
  • Annual Passes are not valid in conjunction with stays at Flamingo Land’s Holiday Village.
  • Annual Passes cannot be used in conjunction with stays at local Holiday Parks.
  • Annual Passes are for the person named on the pass only. Passholders cannot transfer their pass to another person and must not permit another person to use their Annual Pass.
  • A valid pass must be presented on every visit. If the passholder does not have their pass they will be required to pay the standard entry fee.
  • Lost, misplaced or stolen passes can be reprinted at a cost of £10.00 per pass.
  • Admission to Flamingo Land Resort is subject to our terms of admission, available to view at www.flamingoland.co.uk.

This discount cannot be used in conjunction with other special offers or promotions.

  • Passes remain the property of Flamingo Land Limited and can be retained or cancelled at any time if Flamingo Land reasonably believes the pass is being used in contravention of these terms.
  • Retained or cancelled passes are non-refundable or transferable.
  • The passholder is responsible for the correct use of each pass, misuse may lead to the pass being retained or cancelled.
  • Passes are valid for day admission to the Theme Park and Zoo. Passes are not valid for entry to additional ‘paid/ticketed events and activities’ including but not limited to animal encounters, keeper for the day, stalk in the park, lantern festival, Party In The Park, fireworks events and Christmas activities.
  • Flamingo Land reserves the right to exclude additional activities from the annual pass throughout the year.
  • Passholder rights and benefits shall cease on death but no refund shall be made.

Please also see our Annual/Winter Pass COVID-19 Addendum and Annual/Winter Passes Rights to cancel below.

Flamingo Land Refill & Refresh Souvenir Cup

Souvenir Cups are subject to availability. Please keep the receipt as proof of purchase.

£16.00 if you buy a single cup.

£14.00 each if you buy 2 cups

£12.00 each if you buy 3 cups or more

The additional cost to refill your cup for an additional day is £9.00 per day.

There are 8 units in the Park you can buy, validate and refill your Cups from*:

1 – Burger Shack

2 – Metropolis kiosk

3 – Splash Battle Food kiosk

4 – Picnic planet

5- Cliffhanger Kiosk.

6 – Fuel Stop Cafe

7 – Kumali Gifts*

8 – Lost River Gifts*

*Only Starslush & Fanta Frozen in these units.

You can also revalidate your Cup (s) for your additional days for £9.00 at the following Units*.

1 – Burger Shack
2 – Metropolis kiosk
3 – Splash Battle Food kiosk
4 – Picnic planet
5- Cliffhanger Kiosk.
6 – Fuel Stop Cafe
7 – Kumali Gifts*
8 – Lost River Gifts*

Please note:

*Subject to Park opening times as per the website & unit opening times.

Refills are available from Park Open until Park Park Close as advertised unless otherwise stated.

Free refills of Coca-Cola, Diet Coke, Coke Zero, Sprite Zero and Fanta Orange, Fanta Frozen and Starslush only from the units detailed above. Post Mix dispensers and Fanta Frozen and Starslush are operated by our Flamingo Land Team members only and are subject to availability.

The souvenir cup has a chip in the bottom that requires validating when purchased which will allow refills to be made on the day of purchase or any additional day purchases.

There is a 10 minutes delay between refills ( guests have to wait 10 minutes before a second refill of the same vessel is allowed via our Validating Stations).

Flamingo Land Dog Policy 2024

We have undertaken a review of our dog policy since 2022, taking into account feedback we have received from owners, holiday guests and visitors to our resort. We have particularly listened to concerns around phobias, safety for both animals and guests alike, allergies and hygiene, as such we have now updated our policy accordingly.

We would like to remind guests of some of our rules so that guests can enjoy their time with us.

Assistance dogs are welcome in all venues onsite and in our Zoo, and must be kept on a lead at all times. For the avoidance of any doubt, assistance dogs are the only dogs allowed in our Zoo area or any indoor venues, they must be under control at all times. No dogs may be permitted to accompany guests on any of our rides.

Well behaved and under control dogs are welcome at the following venues:

  • The Coach House Country Pub Conservatory Area
  • The Metropolis Bar & Grill Conservatory Area
  • Pitcher’s Fanzone Outdoor Area
  • Fabrizio’s Outside Area
  • The Diner Outside Area
  • The Theme Park Area

We understand that dogs get excited. All we ask is you try and keep your dog’s barking to a minimum. If barking becomes too much we may ask you to simply take your dog away from the venue/area while they calm down.

If your dog fouls on our premises, it is your responsibility to clean this up.

If your dog requires some water we have dog bowls outside many of our venues to keep your pooches hydrated. If you notice one is empty please pass this onto a Team Member who will happily refill it.

Just like us humans sometimes our pooches can get angry, unfortunately any aggressive behaviour or excessive barking will result in us asking you to remove your dog from a venue/area.

Please do not feed your dogs from our plates within the dining areas for hygiene purposes and be mindful that staff regularly carry drinks and food to and from tables.

We love to see dogs of all sizes in our Theme Park & Holiday Village. These rules are in place to ensure the safety of your dogs and our guests, especially children, and to make sure you have a memorable time here at Flamingo Land whether you have a tail or not.

We do hope our guests understand and appreciate these pointers. If there are any questions please ask one of our Team Members and thank you for your understanding and cooperation.

Disclaimer for Firework Display

  • Lighting will be reduced throughout the event.
  • An element of smoke / ash may drift across the viewing area from the detonated fireworks depending on the wind direction
  • The display may be delayed/cancelled at short notice due to inclement weather making the display unsafe for spectators and/or local building and environment to continue
  • Violence is not permitted throughout the event. Failing to adhere to this will lead to you being removed from the event without refund
  • We are not responsible for any lost, damaged, stolen items
  • No running or pushing throughout the event
  • This is an outdoor event so it is advised you wear suitable clothing
  • There will be an element of loud noise