Description

We are looking for high energy fun filled individuals to join our Catering Crew. You could be working in our Fast Food outlets, helping out in a cafe or serving delicious treats in one of our Kiosks.

Full training will be given.

You will be working to the highest hygiene standards. Deliver consistent great customer service all the time, work well within a team.

We need people who (are):-

• Outgoing, friendly, approachable and confident and have a passion for customer engagement and service.
• Motivated and passionate about their role
• Demonstrate hard work, commitment, punctuality and reliability
• Take pride in their appearance and wears correct and clean uniform
• Thrive in a fast-paced environment as well as demonstrating initiative to keep busy in quieter periods
• Demonstrates a willingness to help and will always go the extra mile for customers and colleagues.

Essential Skills/Knowledge

• Good customer service skills.
• Ability to work in a front-line customer facing environment
• Adaptability as you may need to work in different units as we have to be adept to the needs of our customers

Day to day duties typically involve:

• Customer Service – always smiling and making it your mission to make every guest experience a memorable one
• Reporting any relevant information to your line manager
• Dealing with any difficult circumstances or problems that may arise and passing them onto your managers as necessary
• Ensuring you are adhering to all policies, guidelines and laws.
• Filling out and filing relevant paperwork with assistance of your line manager.
• Ensuring that the area in which you work is kept clean and tidy at all times in line with company expectations
• Passing on and reporting of all relevant information to supervisors or managers

You will be working in a multi disciplined environment covering venues such as,

• Metropolis Bar and Grill (Bar & Restaurant)
• Zanzibar Food Market – Burger Shack, Dino Stone Pizzas, Ice Creams and Coffee stalls
• Upper Deck Fish and Chip Restaurant
• The American Diner – Fun family dining
• Fuel Stop Cafe
• Coach House Country Pub
• The Mansion House – Coffee, Cakes & Lite Bites
• Jolly Sailor 2 Go Fish & Chip Shop
• Gourmet Grill

Hours

Most of our seasonal roles are available on a full time and part time basis. Typically a full time role is up to 40 hours a week, our part time roles are often 16 to 24 hours a week in term times increasing during university, college and school holidays. Our busiest trading days are weekends, holidays and bank holidays therefore it is to be expected we will need our Team to be available to ensure our Guests have the experience they deserve.

Transport

We provide on site free parking. There are good local bus links into Malton, York, Pickering & Thornton Dale provided by Coastliner. There will be a direct bus from Scarborough and the enroute villages. The Tees Valley bus will have stops at Stockton, Middlesbrough, Grangetown, Redcar, Saltburn, Brotton, Skelton & Guisborough.

Accommodation

There is a good range of local accommodation providers within our immediate vicinity. Flamingo Land does not provide any onsite staff accommodation.

Contract

All seasonal roles will end on the 3 November 2024