Description

We are looking to employ experienced SIA Security Team members to join our existing workforce in our Park Security Department

• Static Guards within the Zoo & Theme Park
• Static Guards to patrol our Holiday Village
• Door Supervisors for our holiday village entertainment complex, late night adults only bar and special events

We need people who (are):-

• Outgoing, friendly, approachable and confident and have a passion for customer engagement and service.
• Motivated and passionate about their role
• Demonstrate hard work, commitment, punctuality and reliability
• Hold a current SIA badge
• Take pride in their appearance and wears correct and clean uniform
• Thrive in a fast-paced environment as well as demonstrating initiative to keep busy in quieter periods
• Demonstrates a willingness to help and will always go the extra mile for customers and colleagues.

Essential Skills/Knowledge

• Strong customer service skills.
• Excellent organisational skills.
• Good verbal communication skills
• Ability to work in a front-line customer facing environment.
• SIA Trained (current badge holder) 

Day to day duties typically involve:

• Customer Service – always smiling and making it your mission to make every guest experience a memorable one
• Patrol the park to ensure all our guests can enjoy their day in a safe environment
• Monitor customers and ensure their behaviour is befitting for a family fun park
• Intervene through careful people management for any anti social behaviour or incident 
• Ensuring that the area in which you work is kept clean and tidy at all times in line with company expectations
• Use radios and other equipment as per the company standards
• Passing on and reporting of all relevant information to supervisors or managers

Hours

Most of our seasonal roles are available on a full time and part time basis. Typically a full time role is up to 40 hours a week, our part time roles are often 16 to 24 hours a week in term times increasing during university, college and school holidays. Our busiest trading days are weekends, holidays and bank holidays therefore it is to be expected we will need our Team to be available to ensure our Guests have the experience they deserve.

Transport

We provide on site free parking. There are good local bus links into Malton, York, Pickering & Thornton Dale provided by Coastliner. There will be a direct bus from Scarborough and the enroute villages. The Tees Valley bus will have stops at Stockton, Middlesbrough, Grangetown, Redcar, Saltburn, Brotton, Skelton & Guisborough.

Accommodation

There is a good range of local accommodation providers within our immediate vicinity. Flamingo Land does not provide any onsite staff accommodation.

Interviews

We will commence online interviews from mid January 

Contract

Employment for our Summer seasonal roles will commence from mid March and continue up until the summer.

All seasonal roles will end on the 5th November 2023